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Uptime over the past 90 days. View historical uptime.
Processors Operational
90 days ago
99.97 % uptime
Today
Credibanco (COL) Operational
Credimatic (EC) Operational
BlueSnap (US) Operational
Redeban (CO) Operational
ACH (CO) Operational
Datafast (EC) Operational
Banco Bogota (CO) Operational
Facilito (EC) Operational
Transbank (CH) Operational
90 days ago
99.91 % uptime
Today
ETPay (CH) ? Operational
90 days ago
99.79 % uptime
Today
Prosa Agr (MEX) Operational
90 days ago
99.91 % uptime
Today
Cielo (BRA) Operational
90 days ago
100.0 % uptime
Today
Datalogic (MEX) Operational
90 days ago
100.0 % uptime
Today
Elavon Operational
90 days ago
100.0 % uptime
Today
MC (PER) Operational
90 days ago
99.76 % uptime
Today
Pay cash (MEX) Operational
90 days ago
100.0 % uptime
Today
Payvalida (COL) Operational
90 days ago
100.0 % uptime
Today
STP (MEX) Operational
90 days ago
100.0 % uptime
Today
CitiBank (EC) Operational
90 days ago
100.0 % uptime
Today
Bankred (EC) Operational
90 days ago
100.0 % uptime
Today
SafetyPay (EC) Operational
90 days ago
99.66 % uptime
Today
Servipagos (EC) Operational
90 days ago
100.0 % uptime
Today
Bwise (EC) Operational
90 days ago
100.0 % uptime
Today
Firstdata (COL) Operational
90 days ago
100.0 % uptime
Today
Baloto (COL) Operational
90 days ago
100.0 % uptime
Today
Devetel (CH) Operational
90 days ago
100.0 % uptime
Today
Sencillito (CH) Operational
90 days ago
100.0 % uptime
Today
Visanet (PER) Operational
90 days ago
99.96 % uptime
Today
Interbank (PER) Operational
90 days ago
100.0 % uptime
Today
Pago Efectivo (PER) Operational
90 days ago
100.0 % uptime
Today
Santander (MEX) Operational
90 days ago
100.0 % uptime
Today
BBVA Bancomer (MEX) Operational
90 days ago
100.0 % uptime
Today
E.global (MEX) Operational
90 days ago
100.0 % uptime
Today
Zuggi (MEX) Operational
90 days ago
100.0 % uptime
Today
Stone (BRa) Operational
90 days ago
100.0 % uptime
Today
Adiq (BRA) Operational
90 days ago
100.0 % uptime
Today
Pagar.me (BRA) Operational
90 days ago
100.0 % uptime
Today
Punto pago (PAN) Operational
90 days ago
100.0 % uptime
Today
Mi punto (DOM) Operational
90 days ago
100.0 % uptime
Today
Banco de chile (CH) Operational
90 days ago
100.0 % uptime
Today
Punto red (COL) Operational
90 days ago
100.0 % uptime
Today
SafetyPay (PER) Operational
90 days ago
100.0 % uptime
Today
BackEnd Operational
90 days ago
100.0 % uptime
Today
API REST / Core Operational
Subscriptions Service ? Operational
90 days ago
100.0 % uptime
Today
Card Service ? Operational
Transfer Service ? Operational
Cash-In Service ? Operational
90 days ago
100.0 % uptime
Today
Cash-Out Service Operational
Transfer-Out Service Operational
Components Operational
BackOffice Operational
Cajita Operational
Kushki JS Operational
iOS Operational
Android Operational
Platform Operational
AWS Servers (Primary) Operational
AWS Servers (Secondary) Operational
AWS Transactions Bus (Primary) Operational
AWS Transactions Bus (Secondary) Operational
AWS Database (Primary) Operational
AWS Database (Secondary) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Ventana de mantenimiento servicios ACH Colombia (PSE) Feb 27, 00:00-02:00 -05
We will be undergoing scheduled maintenance during this time.
Posted on Feb 24, 00:41 GMT-05:00
Niubiz - Pase a Producción 1 Mar 2, 00:00-02:00 -05
Niubiz comunica que las siguientes fechas se estará realizando pases a producción que generará intermitencias por el periodo de tiempo que se menciona.

Fecha: 02/03 a las 00:00 horas.
Culmina: 02/03 a las 02:00 horas.
Afectación: Intermitencia

Por favor, tomar las precauciones del caso.
Posted on Feb 25, 18:14 GMT-05:00
Niubiz - Pase a Producción 2 Mar 13, 01:00-01:30 -05
Niubiz comunica que las siguientes fechas se estará realizando pases a producción que generará intermitencias por el periodo de tiempo que se menciona.

Fecha: 13/03 a las 01:00 horas.
Culmina: 13/03 a las 01:30 horas.
Afectación: Intermitencia

Por favor, tomar las precauciones del caso.
Posted on Feb 25, 18:19 GMT-05:00
Past Incidents
Feb 26, 2021
Mantenimiento Niubiz (Visanet) - Pases a Producción 26/02
Completed - The scheduled maintenance has been completed.
Feb 26, 00:30 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 00:00 GMT-05:00
Scheduled - Se comunica que el viernes 26 de febrero se estará realizando un pase a producción que generará offline de 30 minutos:

PASE A PRODUCCION:

* Fecha: 26/02 a las 00:00 horas.
* Afectación: Offline 30 minutos, hasta las 00:30hrs.

Por favor, tomar las precauciones del caso.
Feb 10, 19:04 GMT-05:00
Feb 25, 2021

No incidents reported.

Feb 24, 2021
Problemas con transacciones de transferencia ETPay con Banco de estado
Resolved - This incident has been resolved.
Feb 24, 10:42 GMT-05:00
Update - We are continuing to monitor for any further issues.
Feb 24, 10:42 GMT-05:00
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 24, 10:28 GMT-05:00
Investigating - Se desactiva Banco de Estado momentáneamente mientras el procesador resuelve el incidente
Feb 24, 09:17 GMT-05:00
Ventana de mantenimiento servicios TransUnion
Completed - The scheduled maintenance has been completed.
Feb 24, 00:01 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 22:02 GMT-05:00
Scheduled - TransUnion ejecutará una ventana de mantenimiento dentro de este horario, es posible que exista intermitencia en sus servicios.
Feb 23, 02:00 GMT-05:00
Feb 23, 2021
Transacciones con problemas en Colombia con Credibanco
Resolved - This incident has been resolved.
Feb 23, 07:23 GMT-05:00
Update - We are continuing to investigate this issue.
Feb 23, 05:49 GMT-05:00
Investigating - We are currently investigating this issue.
Feb 23, 03:02 GMT-05:00
Feb 22, 2021

No incidents reported.

Feb 21, 2021
Transacciones a través de PSE - ACH de transferencias bancarias en Colombia con problemas a través del banco Bancolombia
Resolved - This incident has been resolved.
Feb 21, 03:00 GMT-05:00
Investigating - Existe una alta tasa de rechazos de ACH - Banco Bancolombia, por parte del procesador nos informa que existe intermitencia del banco bancolombia
Feb 20, 23:39 GMT-05:00
Feb 20, 2021
Errores esporádicos con transacciones del procesador Billpocket
Resolved - This incident has been resolved.
Feb 20, 20:22 GMT-05:00
Monitoring - Por parte del procesador, detectaron el inconveniente y las todas las operaciones se procesan correctamente, adicional, se encuentran monitoreando para detectar cualquier anomalía adicional.
Feb 20, 20:21 GMT-05:00
Investigating - Algunas transacciones pueden presentar errores de procesamiento.
Feb 20, 19:39 GMT-05:00
Feb 19, 2021
Banco Santander presenta problemas con transacciones procesadoas para el procesador ETPay (Chile)
Resolved - This incident has been resolved.
Feb 19, 23:41 GMT-05:00
Investigating - Para el procesador ETPay las transacciones realizadas por Banco Santander estan presentando alta taza de declinación en estos momentos.
Feb 19, 23:10 GMT-05:00
Problemas transacciones Transbank
Resolved - This incident has been resolved.
Feb 19, 11:43 GMT-05:00
Investigating - Estamos recibiendo por parte del procesador declinacion en las transacciones. Aun no tenemos respuesta por parte de Transbank
Feb 19, 05:45 GMT-05:00
Problemas con transacciones procesadas por Niubiz (Visanet) (Peru)
Resolved - This incident has been resolved.
Feb 19, 06:12 GMT-05:00
Investigating - We are currently investigating this issue.
Feb 19, 02:48 GMT-05:00
Feb 18, 2021
Banco de Crédito e Inversiones (BCI) se encuentra con problemas al procesar transacciones por el procesador ETPay (Chile)
Resolved - This incident has been resolved.
Feb 18, 19:20 GMT-05:00
Investigating - We are currently investigating this issue.
Feb 18, 15:49 GMT-05:00
Feb 17, 2021
Mantenimiento programado Transbank.
Completed - The scheduled maintenance has been completed.
Feb 17, 02:30 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 22:01 GMT-05:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 16, 21:07 GMT-05:00
Mantenimiento programado Credibanco
Completed - The scheduled maintenance has been completed.
Feb 17, 01:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 00:30 GMT-05:00
Scheduled - El procesador de Colombia Credibanco ha programado un mantenimiento sobre su plataforma, dónde puede haber intermitencia. Vamos a monitorear durante este mantenimiento el comportamiento del procesador.
Feb 5, 17:06 GMT-05:00
Feb 16, 2021
Transacciones a través de Prosa con error
Resolved - This incident has been resolved.
Feb 16, 22:55 GMT-05:00
Update - We are continuing to work on a fix for this issue.
Feb 16, 22:55 GMT-05:00
Identified - El procesador ha identificado que es un error de red con su proveedor de infraestructura.
Feb 16, 17:59 GMT-05:00
Investigating - We are currently investigating this issue.
Feb 16, 17:18 GMT-05:00
Feb 15, 2021
Error en transacciones a través de Datafast
Resolved - This incident has been resolved.
Feb 15, 11:32 GMT-05:00
Investigating - We are currently investigating this issue.
Feb 15, 10:53 GMT-05:00
Mantenimiento Programado Redeban
Completed - The scheduled maintenance has been completed.
Feb 15, 03:30 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 01:00 GMT-05:00
Scheduled - Fecha y hora de inicio: 15 de Febrero a las 01:00 GMT -5.
Fecha y hora de terminación: 15 de Febrero a las 02:30 GMT -5.
Comportamiento esperado: Durante el mantenimiento todas las transacciones seran declinadas por el procesador.
Feb 11, 20:00 GMT-05:00
Feb 14, 2021

No incidents reported.

Feb 13, 2021
Transacciones caen en Timeout a través de Datafast (Ec)
Resolved - This incident has been resolved.
Feb 13, 16:33 GMT-05:00
Update - We are continuing to monitor for any further issues.
Feb 13, 16:23 GMT-05:00
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 13, 16:23 GMT-05:00
Investigating - We are currently investigating this issue.
Feb 13, 15:27 GMT-05:00
Feb 12, 2021
Izipay (MC Processor - Perú) procesador de tarjeta presenta intermitencias
Resolved - This incident has been resolved.
Feb 12, 17:04 GMT-05:00
Investigating - Desde hace aproximadamente 25 minutos estamos presentando intermitencias con el medio de pago IZIPAY en PERÚ. Estamos en contacto con el procesador para obtener más información sobre el incidente.
Feb 12, 15:42 GMT-05:00
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